Organization Seat Management
Lower seat blocks safely, choose who loses access, and clear pending signup invites that still reserve seats.
Open the organization subscription controls
Shared organizations manage seat blocks from the Members tab on the organization page. Dedicated organizations can also use the dedicated Subscriptionspage to handle the same seat-capacity workflow.
Both screens show seats used, seat capacity, current plan state, and whether the target seat change would put the organization over capacity.
Understand why seat reductions can be blocked
Lowering paid seat blocks reduces organization capacity. The new workflow does not allow that change to go through when the organization would still have too many reserved seats afterward.
Reserved seats include active members, pending members, and pending signup invites. Those pending invites matter because they still hold capacity until they are accepted or canceled.
Use the warning banner to plan removals
When the new block count is too low for current usage, the page shows a warning banner with the target capacity, how many access items must be removed, how many you have selected, and how many still remain.
The primary action changes to Update Capacity and Remove Access, and it stays disabled until the selected removals are sufficient.
Choose members and pending invites to remove
Select non-owner members directly from the member list and select pending signup invites from the dedicated invite section. The owner cannot be selected for automatic removal.
You can also cancel a pending signup invite immediately if it should no longer reserve a seat. That frees capacity without waiting for the invite to expire on its own.
Apply the seat reduction and verify the new state
Once enough users or invites are selected, apply the update. The frontend sends the new seat block count together with the selected member revocations and invite cancellations in one request.
After success, the page refreshes the member list, pending invites, and billing summary so you can verify the organization is back within capacity.